Policies

Need To Know
All prices displayed on the Hassle Free Promos website are cited in U.S. dollars. Hassle Free Promos will add shipping and handling fees and, if applicable, sales tax. Hassle Free Promos reserves the right to discontinue or change specifications and prices on promotional merchandise and services offered without prior notice and without incurring any obligation to the customer. Products displayed on this site are available while supplies last. Hassle Free Promos has the right to refuse service, terminate accounts or remove/edit content. Hassle Free Promos shall not be liable for any act beyond its reasonable control, including, but not limited to, acts or negligence of third parties, equipment failure, unavailability of supplies, strikes, lock-outs, war, fire, flood, or any other Act of God, any law, regulation, or other act or order of any court or governmental agency, or delays, unavailability, errors, or other failures of the Internet or other data networks.

Artwork
Hassle Free Promos inspects all art submitted to ensure that it will reproduce well on the promo items selected. In the event that the art is not usable for a quality imprint on our logo products, we will contact you with options. If necessary, we are able to assist you in creating quality artwork. We utilize the most widely used and recommended graphic and layout programs with our powerful graphic systems. In most cases, art prep work is done at $35.00 per hour. Production time will begin after approval of the art.

Return & Cancellation Policy
Hassle Free Promos is dedicated to providing you with the highest quality promo products and customer service. If you are dissatisfied for any reason, call us immediately. Our staff of service professionals will work with any issues that may arise on a case by case basis. Please understand that all printed products are customized based on your specifications and once manufactured are not subject to cancellation or reduction

Shipping & Handling Charges
Prices listed do not include shipping & handling charges. All merchandise is shipped FOB origin - we prepay shipping costs and add it to the invoice. Merchandise is shipped either via Fed Ex, UPS or truck depending on weight and delivery location.

Payment Policy
All orders are pre-payment terms. We do not offer credit terms for any reason.